Public Notice

The COMMUNITY WATER SYSTEM is a public water system subject to regulation under the Federal Safe Drinking Water Act.  Those regulations require the notification of customer whenever a violation occurs, and is the basis for this notice.

Only 19 of the required 20 valid bacteriological sample results, were received during May 2021.

The United States Environmental Protection Agency (EPA) sets drinking water standards and has determined that the presence of total coliforms is a possible health concern.

The water system did not conduct the required monitoring or obtain valid results for total coliform bacteria during this time period and therefore cannot be sure of the quality of the drinking water at the time.

Failure to meet this requirement does not necessarily mean that the water is unsafe or that alternative sources of water should be used.

The water system has since corrected the issue and completed a regular monthly sampling period in which all 20 bacteriological samples were in compliance with the Federal Safe Drinking Water Act.  Steps have been taken to verify that all sampling requirements will be met each month.  

Should you have any questions concerning this notice, contact the water system and 501-825-7294 or the Engineering Section of the Department of Health at 501-661-2623.

Damages to CWS'S Water Meter!

Keep in mind, the water meter is Community Water System's property.  Should it malfunction or rail to operate properly, CWS will see to it that it is repaired or replaced.

However, Should the account holder or someone working for the account holder damage the meter or the device its housed in, the account holder is then responsible for the cost of repairing or replacing the meter.

To avoid the inconvenience or expense:

(1.) Know the location of your water meter!

(2.) Do not run lawn mowers or other lawn equipment over the meter!

(3.) Do not burn leaves on or near your meter!

(4.) Don't pile rocks, trash or debris on top of the meter!

Lobby Opening June 1st

Starting June 1st, our walk-in lobby will be reopened for public traffic.  CWS appreciates everyone’s patience over the difficult past year.     

Community Water System Walk-in Lobby Closed!

Community Water System has closed the front office lobby to reduce possible face to face exposure of the COVID-19 virus.  CWS will continue to serve our customers through our drive thru at this time.  We ask all our customer’s to please use our automated toll-free phone number (1-844-203-6549) or our website and smart device applications to make payments.  Please feel free to call during our office hours to get assistance with paying your bill over the phone, website or smart device.

Dear CWS Water Users: 

The safety and well being of our employees and water users is paramount.  As part of that commitment, we want to share with you our current stance and plans as it relates to the Coronavirus/ COVID-19. I can assure you CWS is monitoring the situation continuously and following the recommendations outlined by the Centers for Disease Control (CDC), Environmental Protection Agency (EPA) and the Arkansas Department of Health (ADH).  Additionally, CWS management have held ongoing and frequent conversations, assessing the progression of COVID-19, reviewing current practices and making modifications where necessary based on the recommendations from the CDC and other agencies. 

During this COVID-19 outbreak, it is important that we error on the side of caution to protect our employees.  We need healthy employees to maintain critical operations and the vital service of providing safe, reliable and high-quality drinking water.

 
The following actions are being taken for the next 30 days: • Limit unnecessary person to person contact • Cancelled or postponed travel of employees to conferences/ large meetings • Deny entry of unscheduled vendors or other persons • Make changes to staffing schedules and staffing levels as conditions warrant • Systems in place to maximize remote operations • Developed a tier system of response based on the spread of disease 
Since this is a very dynamic situation, we will keep everyone up to date as conditions change.  The priority at this time is to keep CWS employees safe so that we consistently provide safe, reliable and high-quality drinking water to our users. 

If you have any questions, please don’t hesitate to contact CWS at 501-825-7294.