The Leak Adjustment Policy Form can be downloaded here. The form can then be printed, signed, and submitted to our office.
EFFECTIVE DATE: JANUARY 1, 2006
REVISED ON: March 19, 2007
I. Purpose
The purpose of the Leak Adjustment Policy is to give customers monetary relief from excessively high water usage as the result of a plumbing failure in their home or business.
II. Policy
One leak adjustment in a lifetime will be allowed for each customer per meter location. The adjustment will only be given for one billing period and must be requested within 6 months of the alleged leak.
III. Leak Adjustment Calculation
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¾ inch meter Adjustment will be the average of the previous three (3) months billed gallons multiplied by a factor of two (2).
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1 inch meter Adjustment will be the average of the previous three (3) months billed gallons multiplied by a factor of three (3).
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1½ inch meter Adjustment will be the average of the previous three (3) months billed gallons multiplied by a factor of four (4).
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2 inch meter Adjustment will be the average of the previous three (3) months billed gallons multiplied by a factor of six (6).